Heat Guard Insulation and Renewables Ltd (“Heat Guard”, “we”, “us” or “our”) is committed to protecting your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and the rights you have over it.
Our promise on your data
We do not share the information of our users or customers with anyone outside the company, and we never use it for promotions other than the services you specifically enquired about. Your details are used solely to respond to your enquiry, arrange your free survey and provide a quote for the services you asked about.
Information we collect
We only collect the information you choose to give us, which may include:
- Your name and contact details (such as phone number).
- Any message or property details you share with us.
- Information you enter into our savings calculator (e.g. property type, approximate energy bills and energy efficiency), used to estimate potential savings.
How we use your information
- To respond to your enquiry and answer your questions.
- To arrange and carry out a free, no-obligation survey.
- To prepare a quote and provide the specific services you enquired about.
- To check your eligibility for relevant government grants.
How we share your information
We keep your information within Heat Guard Insulation and Renewables Ltd. We do not sell, rent or share your personal data with third parties for their own marketing. Where a government grant or scheme requires it, we will only share the minimum information needed to process your application, and only with your knowledge.
How long we keep it
We retain your information only for as long as necessary to handle your enquiry and to meet our legal and accounting obligations, after which it is securely deleted.
Your rights
Under UK data protection law you have the right to access, correct or request deletion of your personal information, and to ask us to stop contacting you at any time. To exercise any of these rights, please get in touch using the details below.
Contact us
If you have any questions about this policy or your data, contact us:
- Phone: +44 7445 599197
- WhatsApp: Message us
- Address: Trust House, 5 New Augustus Street, Bradford, England, BD1 5LL